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WormFactoryEC Policies

Terms & Conditions

By making a purchase from WormFactoryEC you accept these terms. The products offered (red wiggler composting worms, solid worm castings, liquid worm castings, and Vermicultura systems) are organic in origin and are delivered subject to availability. Published prices are subject to change without notice. [To be completed with the business's final legal wording.]

Privacy Policy

Personal information provided through this site (name, email, phone, shipping address) is used solely to manage your order, provide support, and, if you authorize it, send you brand updates. We do not share your data with third parties except to process payment or shipping. [To be completed according to Ecuador's Personal Data Protection Law.]

Warranty & Returns Policy

Because these are living organisms (red wiggler composting worms) and perishable organic products (liquid worm castings), returns are evaluated on a case-by-case basis within the first 24 hours after delivery, provided there is evidence of damage or an error in the order. [To be completed with the business's exact warranty terms.]

Shipping & Delivery Policy

We ship nationwide. Delivery times vary depending on the destination city and the availability of transport for live organisms. Shipping cost is calculated at checkout or coordinated directly via WhatsApp. [To be completed with real shipping rates and times.]